We aim to deliver effective and outstanding customer service to each and every one of our consumers. All purchases are FINAL SALE because of the custom nature of the wigs, time it takes, and sanitization purposes. Once an order has been fulfilled and shipped—no refunds or exchanges.

At Britanna’s Boutique, our goal is to create pieces that celebrate individuality with intention and purpose. When you invest in Britannals Boutique, you are investing not only in the brand, but in the originality of being uniquely you. There is only one of you in the world, and we honor that truth by creating original, one-of-one pieces. Rooted in the belief that everything was intended to be uniquely different. 

• Business days are Monday-Friday (Federal holidays are not business days.)
• All ready to ship units are shipped within 1-3 business day(s). 
• Processing time does not begin until authorization form is completed.
• Allow 24-48 hours after receiving tracking, for tracking to update.
• After shipment, expect delivery in 2-5 business days.

Double check your email address is correct in order to receive order confirmation, tracking number and all corresponding information to that correct email.